Vibet55 Privacy Policy – How We Protect Your Personal Data

Vibet55 ("we," "us," or "our") is committed to protecting the privacy and personal data of all members and visitors to our platform. This Privacy Policy outlines how we collect, process, store, and protect your information when you use the Vibet55 website, mobile platform, and related services (collectively, the "Platform").

By creating a Vibet55 account or continuing to use the Platform, you confirm that you have read and understood this Privacy Policy and you consent to the collection and use of your information as described here. If you do not agree, please do not use the Platform.

This Policy applies to all Vibet55 members located in the Philippines and is written in compliance with the Data Privacy Act of 2012 (Republic Act 10173) and the rules and regulations issued by the National Privacy Commission (NPC). We take our obligations under this law seriously — protecting your personal data is not just a legal requirement for us, it's a core part of how we run Vibet55.

Vibet55 collects personal data in several categories, depending on how you interact with the Platform. Below is a breakdown of the types of information we may hold about you:

We do not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, or health data — unless it is strictly necessary for a specific legal or regulatory purpose and you have given explicit consent.

Vibet55 collects your personal data through several channels:

Directly From You

The most common way we collect data is directly from you — when you register a Vibet55 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions. The information you voluntarily provide is the foundation of your account record.

Automatically Through the Platform

When you browse and use Vibet55, our systems automatically collect certain technical data. This includes your IP address, device type, browser settings, and how you navigate through the platform. This data helps us detect fraud, maintain security, and improve the overall experience for all members.

From Third Parties

In some cases, Vibet55 may receive data about you from trusted third parties. This includes:

• Payment processors (GCash, Maya, GrabPay, banks) confirming transaction details
• Identity verification providers used for KYC compliance
• Analytics partners that help us understand platform usage patterns on an aggregated, anonymised basis
• Fraud prevention services that flag suspicious activity

Vibet55 uses your personal data for the following purposes:

• Account management: Creating and maintaining your Vibet55 account, verifying your identity, and managing your profile settings.
• Transaction processing: Handling your deposits and withdrawals through GCash, Maya, GrabPay, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa/Mastercard. See our Deposit and Withdrawal page for more details.
• Customer support: Responding to your questions, resolving disputes, and handling account issues efficiently.
• Security and fraud prevention: Monitoring activity on your account to detect and prevent fraudulent transactions, unauthorised access, and abuse of the Platform.
• Legal compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) regulations and gaming licence requirements.
• Responsible gaming: Monitoring your betting patterns to identify signs of problem gambling and administer responsible gaming tools such as deposit limits and self-exclusion. Visit our Responsible Gaming page for more.
• Marketing and promotions: Sending you relevant offers, bonus notifications, and platform updates — but only where you have opted in to receive these communications.
• Platform improvement: Analysing usage data in aggregate to fix bugs, improve navigation, and develop new features for Vibet55 members.

Under the Data Privacy Act of 2012, Vibet55 must have a lawful basis for processing your personal data. Depending on the specific use, we rely on one or more of the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you under the Vibet55 Terms and Conditions — for example, running your account and processing payments.
• Legal obligation: Processing required by Philippine law, including AML reporting, KYC verification, and gaming regulation compliance.
• Legitimate interests: Processing carried out in pursuit of our legitimate business interests, such as fraud detection and platform security, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit, freely given consent — particularly for marketing communications. You can withdraw this consent at any time.

Vibet55 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with carefully selected third parties in the following circumstances:

Service Providers

We work with trusted service providers who process data on our behalf under strict data processing agreements. These include payment processors (e.g., GCash, Maya, banks), identity verification providers, cloud hosting services, customer support tools, and fraud detection platforms.

Regulatory & Legal Authorities

Vibet55 may be required to share data with the National Privacy Commission, the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts when legally compelled to do so.

Business Transfers

In the event that Vibet55 is acquired, merged, or undergoes a significant corporate restructure, your personal data may be transferred to the successor entity. We will notify you of any such change that materially affects how your data is handled.

With Your Consent

Outside of the situations listed above, we will only share your data with additional third parties when you have explicitly consented to that sharing.

Vibet55 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law.

• Active accounts: Data is retained for the full duration of your account's active status.
• Closed accounts: Following account closure, we retain certain data — particularly identity records, transaction history, and KYC documents — for a minimum of five (5) years, as required by anti-money laundering regulations and gaming licence obligations.
• Marketing data: If you opt out of marketing communications, we will remove your details from active marketing lists promptly, though we may retain a suppression record to ensure you are not contacted again.
• Technical logs: Server and security logs are typically retained for up to 12 months before being deleted or anonymised.

Once retention periods expire and there is no legal obligation to retain data further, Vibet55 will securely delete or anonymise your information.

Vibet55 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• SSL/TLS encryption: All data in transit between your device and our servers is encrypted using Transport Layer Security protocols.
• Password hashing: Account passwords are stored using one-way cryptographic hashing algorithms — we cannot read your password, only verify it.
• Two-factor authentication (2FA): Vibet55 supports additional login verification to prevent unauthorised account access.
• Access controls: Internal access to member data is restricted on a need-to-know basis. Vibet55 staff do not have blanket access to your personal information.
• Regular security audits: Our systems undergo periodic security reviews and vulnerability assessments.
• Fraud monitoring: Automated systems monitor account activity in real time to detect unusual behaviour and flag potential security threats.

Vibet55 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how members use the site. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in. You cannot opt out of these without stopping use of the Platform.
• Performance cookies: Collect anonymised data about how visitors use Vibet55, helping us identify pages with issues and measure the effectiveness of features.
• Functional cookies: Remember your preferences such as language settings, preferred payment method display, and other personalisation options.
• Analytics cookies: Used by analytics tools to understand aggregate user behaviour patterns. Data collected is anonymised and cannot identify you personally.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Vibet55 Platform. For most modern browsers, you can find cookie controls under Settings → Privacy or similar menu paths.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Vibet55:

To exercise any of these rights, contact our Data Privacy Officer using the details in Section 14. We will acknowledge your request within three (3) business days and aim to resolve it within thirty (30) days.

Vibet55 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our Terms and Conditions prohibit anyone below this age from registering or using the Platform.

If we discover or have reason to believe that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the collected data, and report the incident in accordance with applicable legal requirements.

Parents and guardians who believe a minor may have registered a Vibet55 account should contact us immediately at support@vibet55.net.

Vibet55 primarily operates its services within the Philippines. However, some of our third-party service providers — such as cloud hosting platforms and analytics tools — may store or process data in other countries.

When such transfers occur, Vibet55 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine data protection requirements. This may include data processing agreements, standard contractual clauses, or ensuring the destination country has adequate data protection laws.

We will not transfer your data internationally in a manner that would violate your rights under the Data Privacy Act of 2012 or expose your information to inadequate protection.

Vibet55 may update this Privacy Policy from time to time to reflect changes in our data practices, new services, or updates to applicable law. The revised policy will always be published on this page with an updated "Last Updated" date.

For material changes — those that significantly affect how we collect or use your data, or your rights as a data subject — we will notify you directly via email or in-platform notification at least fourteen (14) days before the changes take effect.

If you continue to use the Vibet55 Platform after updated Terms take effect, this constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may close your account by contacting our support team.

If you have questions about this Privacy Policy, want to exercise your data subject rights, or need to report a potential privacy issue, please contact the Vibet55 Data Privacy Officer:

• Email: support@vibet55.net (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 directly on the Vibet55 Platform
• Response time: We acknowledge all privacy requests within three (3) business days

If you are not satisfied with how we have handled your request, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to do this is available on the NPC's official website.

For general questions, our FAQ page may have the answer you need. You can also review our full Terms and Conditions for more information on how Vibet55 operates.